# Muvo

> Muvo is a Spanish company that builds a web platform for multilingual audio guides. Museums, schools, monuments, councils, galleries and heritage sites write the commentary for each piece in their own words; Muvo voices it with AI at professional-narrator quality (or the team records it in Muvo's browser narration studio), translates it into the languages they need, and visitors listen on their own phone by scanning a QR code: no app, no account and no rented devices. Spaces can also close their guide with 6-digit access codes and sell them with the ticket, turning the audio guide into a revenue line.

Muvo is a company from Spain, designed, built and operated in Spain, and serves cultural spaces across Europe. Website: https://staging.muvo.es/en (English) and https://staging.muvo.es/es (Spanish). Contact: hola@muvo.es. Founder: Miquel Gomis (https://www.miquelgomis.es).

## The problem Muvo solves

- Traditional audio guides need devices that must be bought, charged, cleaned and lent out, plus professional recordings for every language.
- Small and medium spaces (local museums, schools, churches, visitor centres) rarely have the budget or the technical staff for them.
- Changing one sentence of a traditional guide means recording the whole track again.

## How it works

1. **Write your content.** The space writes or pastes the text of each piece (an artwork, a room, a building, a stop on a route). The text is the space's own: the AI does not invent content.
2. **Generate the voice or record it.** One click produces a natural AI voice for every paragraph, with several voices and regional accents per language. Teams that prefer a human voice record it in the browser with a teleprompter; Muvo cleans the noise, levels the volume, trims silences and syncs the text. Recorded audio is never replaced by AI.
3. **Translate.** AI translation into every language the space needs, keeping its tone and terms; the team reviews it side by side with the original, or translates by hand.
4. **Print the QR codes and publish.** Every piece, every tour and the whole space get a permanent QR code. Muvo turns them into print-ready signs in its own sign studio, or into a documented package of files for the space's designer or print shop (see below). Visitors scan with their camera and the guide opens in their phone's language.

Because audio is generated per paragraph (up to 800 characters each), fixing a sentence only regenerates that part, and visitors keep hearing the published version until the new one is published.

## Who it is for

- **Museums and collections:** permanent collections and themed tours in several languages.
- **Schools:** students write and narrate the guide to an exhibition or their neighbourhood, published with a QR code.
- **Monuments, castles, churches and historic houses:** a QR code in every room, tower or chapel.
- **Councils and tourism:** city walks and visitor centres with a QR code at every stop.
- **Archaeological sites, gardens and natural areas:** outdoor stops explained on the visitor's own phone.
- **Temporary exhibitions and galleries:** set up in an afternoon, taken down the day the show closes.

## From QR codes to signs on the wall

Every piece, every tour and the whole space get a permanent QR code: its short address never changes when the text or the audio is edited, so a sign is printed once. Muvo then covers the step most audio guide tools leave to the space, getting those codes onto the walls, in two ways:

- **Sign studio (for teams without a designer).** A full-screen editor inside Muvo with templates (room labels, small labels for showcases, A5 posters, an entrance poster, a school template, a classic serif template) previewed with the space's real pieces. It sets the sign size in cm, the layout, which content appears (audio guide number, headphones icon, the name in up to 6 languages, fields such as artist and year, an «Audio guide» heading, a «Scan and listen» instruction in each language, the short address, the space's logo, a free text), six typefaces, colours, borders and the QR style. Paper: A4, A3, A5, Letter or Tabloid with as many signs per sheet as fit and crop marks, or one page per sign with 3 mm bleed for print shops; copies per sign. It warns when a text does not fit or a QR code is smaller than 2 cm, prints a one-sheet proof, saves designs for the whole team and produces a vector PDF in which what was previewed is exactly what prints. Arabic and Hebrew read right to left.
- **Package for designers, print shops and engraving workshops.** One tidy ZIP: a README that explains what each code opens, its piece, its status and how to print it (minimum size, quiet zone, contrast, proofs); a CSV list with the names in every language and the fields of each piece; an HTML index with every QR code drawn next to its piece; every code as SVG, PNG (1,200 to 4,800 px) and vector PDF; the plain black and white codes as well when the space uses a custom style; and one-colour SVGs without background for laser engraving, vinyl cutting or screen printing, in positive (light materials) and negative (dark materials). The documentation comes in the language chosen.
- **Sent by email from Muvo.** Any prepared file (a package or a PDF of signs) can be emailed to up to five people with a message; they download it from a page without an account, and replies reach the sender. Files are kept for 30 days and then deleted; the email says so.
- **Custom QR style.** Colours, rounded or dotted modules, round corners and the space's logo in the centre, checked live for readability at 2 cm. Included in Premium and Ultra; on the free plan it can be tried for free and unlocked for ever with credits.

## The visitor experience

- Opens in the phone's browser; nothing to install, no sign-up, no cookies for open guides.
- The audio guide plays in the phone's language automatically when the space has published it, and falls back to the space's main language with a discreet notice; Catalan and Valencian stand in for each other.
- One continuous track per piece with the text highlighted as it plays, speed control, larger text, high contrast and a serif reading option, lock-screen controls, a screen that stays on while listening and optional background music.
- Tours with ordered stops and an automatic «next», a list of every piece, «go to number» and a built-in QR scanner.
- An enriched page per piece with images, video, PDFs and links.
- The whole player weighs under 200 KB and opens in seconds on a mobile connection.

## Languages: three different things

"Languages" means three separate things in Muvo, and they should not be confused:

1. **The dashboard and website language** (where the space's team writes, records and manages): Spanish, English, French, Italian, Portuguese (Brazil), German and Modern Standard Arabic (right to left). The public website, the dashboard and the transactional emails come in these seven. Legal texts, the Help Center and job openings are in English only.
2. **The visitor player interface** (the buttons and labels the visitor sees on their phone): 24 languages — Spanish, Catalan, Basque, Galician, English, French, German, Italian, Portuguese, Dutch, Swedish, Danish, Polish, Romanian, Russian, Ukrainian, Hebrew, Arabic, Moroccan Arabic (Darija), Turkish, Greek, Chinese, Japanese and Korean; Hebrew and Arabic read right to left.
3. **The content languages** (the languages each audio guide can be translated into and voiced in, with AI or by the team): 133 languages and regional variants today, and the list keeps growing. A guide can be published in a language whose player interface is not among the 24; the player then shows its buttons in English while the commentary plays in the visitor's language.

## Content languages and accents

Content can be voiced and translated into 133 languages and regional variants, for example:

- Español: España, México, Colombia, Argentina, Estados Unidos, Latinoamérica, Chile, Perú, Venezuela
- Català: Català, pronúncia valenciana, pronúncia catalana
- Euskara: Euskara
- Galego: Galego
- English: United Kingdom, United States, Australia, Ireland, Scotland, Canada, New Zealand, South Africa, India, Nigeria, Philippines, Singapore
- Français: France, Canada, Belgique, Suisse, Tunisie
- Deutsch: Deutschland, Österreich, Schweiz
- Italiano: Italia
- Português: Portugal, Brasil, Madeira, África
- Nederlands: Nederland, België
- Polski: Polski
- Русский: Русский
- Українська: Українська
- Svenska: Svenska

## Paid audio guides with access codes

- The space closes its guide; each visitor then needs a 6-digit code that the space hands out with the ticket, printed or on a receipt.
- The space sets the price and collects it at its own desk or ticketing system. **Muvo charges no commission per sale**: Muvo provides the platform, the codes and the infrastructure.
- Each code opens the guide for the time the space chooses, on up to two phones; codes expire 12 months after issue by default; failed attempts are rate-limited.
- Codes are downloaded as PDF sheets to cut out, as CSV for ticketing systems, or printed on thermal ticket printers (58 or 80 mm).
- Included codes: see the plans below; on the free plan each code costs €0.50.

## Pricing

- **Zero** (free, no card and no time limit; VAT excluded): 10 AI credits on sign-up; 75 unique visitors a month; 10 pieces; 1 tours; 3 active languages (plus 1 more, unlocked for ever for 500 credits); 1 team members; access codes bought as needed; Muvo branding in the player.
- **Premium** (€129 a month or €1,299 a year; VAT excluded): 750 AI credits every month; 750 unique visitors a month; unlimited pieces; unlimited tours; unlimited active languages; 5 team members; 350 access codes a month included; fully white-label player.
- **Ultra** (€3,999 a year; VAT excluded): 1,500 AI credits every month; 20,000 unique visitors a year; unlimited pieces; unlimited tours; unlimited active languages; 20 team members; unlimited access codes; fully white-label player.

- **Credits:** 1 credit = 1 paragraph voiced with AI (1 credit) or 1 paragraph translated into one language (1 credit). Writing, recording, editing, reusing identical audio, translating by hand, publishing, the sign studio and the print packages are free. The cost is always shown before confirming, and the balance never goes negative.
- **Credit packs:** 200 credits for €14.90; 500 credits for €34.90; 1,000 credits for €64.90; 5,000 credits for €319.90; 10,000 credits for €619.90 (VAT excluded; purchased and gifted credits never expire; monthly plan credits expire at the end of each month).
- **Visitors:** each different phone counts once a month per space. A full month can be extended with credits: 100 more visitors for 100 credits.
- Payments by card through Stripe, VAT invoices in the dashboard, no minimum term on monthly plans, no free trial needed (the free plan is permanent). A failed payment is retried; after 14 days unpaid the space returns to the free plan without losing anything.

Full pricing and a credit calculator: https://staging.muvo.es/en/pricing

## For teams

- Roles: administrators (plan, billing, team) and editors (content). Invitations by email, an activity log of every change.
- Passwordless sign-in: magic link, Google, Microsoft or LinkedIn.
- Anonymous statistics: plays, completion, languages, most-heard pieces and where visitors leave a tour.

## Trust, privacy and accessibility

- Data hosted in the European Union; every space is isolated at database level.
- Visitors are never asked for personal data; statistics use an anonymous identifier that changes every day.
- The public website uses only essential cookies unless the visitor accepts analytics.
- Accessibility target: WCAG 2.2 AA for the dashboard, the player and the website.

## Compared with a traditional audio guide

| | Traditional audio guide | Muvo |
| --- | --- | --- |
| Devices | Bought, charged, cleaned and lent out | The visitor's own phone |
| Languages | A professional recording per language | AI voice and translation, reviewable |
| Changing a text | Re-record the track | Regenerate that paragraph |
| Revenue | Device rental with staff and upkeep | Codes sold with the ticket, no commission |
| Getting started | A project of several weeks | An afternoon, for free |

## Frequently asked questions

### Do visitors need to download an app?

No. They scan the QR code with their phone camera and the guide opens in the browser, in their language. No sign-up, nothing to install.

### What do the voices sound like? Can I use my own?

Like a professional narrator: we use the most advanced AI voice models, with several voices and accents per language. If you'd rather use a human voice, narrate in the browser with our teleprompter studio; we clean up and prepare the audio. Recording costs no credits, and Muvo never replaces a recording with an AI voice.

### What is a credit?

It's what pays for the AI: voicing one paragraph, or translating one paragraph into one language, costs one credit. Writing, recording, editing, reordering and publishing are free, and you always see the cost before you confirm.

### What happens if I change a published text?

Only the paragraph you change is regenerated. The rest of the audio stays as it is, and visitors keep hearing the published version until you publish the new one.

### How do I print the QR codes for the artworks?

With Muvo's sign studio: pick a template (gallery wall label, label, entrance poster, school…), see each sign with your artworks and download a PDF for your printer in A4 or A3, several per sheet. If a print shop prints them, it prepares one page per sign with bleed and crop marks.

### What if I work with a designer, a print shop or an engraving workshop?

You email them from Muvo a ZIP with every QR code in SVG, PNG and PDF, the black-and-white version and files for laser engraving and vinyl, with a document explaining which artwork each code belongs to and how to print it. They do the design; you have nothing to explain.

### Can I put my colours and my logo on the QR code?

Yes: colours, shapes and your logo in the centre, and Muvo checks that it still scans. You can try it for free; it is included in Premium and Ultra, and on Zero you unlock it for ever with credits.

### Which languages can I translate into?

All the ones you need: AI translation keeps your texts faithful, and your team can review it next to the original or translate by hand. Zero allows 3 active languages and one more unlocked for ever with credits; Premium and Ultra, all of them.

### Can I control who listens to the guide?

Yes. In closed mode each visitor needs a 6-digit code that you hand out at the desk or with the ticket. Each code gives access for as long as you decide, on up to two phones.

### What data do you keep about visitors?

Nothing personal. The player uses no cookies for open guides and asks for no account; statistics are anonymous and counted with a random identifier that changes every day.

### Is there a minimum term?

No. Cancel monthly Premium whenever you like and you'll move back to Zero at the end of the period. Nothing is deleted or unpublished.

## Key pages

- [Home](https://staging.muvo.es/en): what Muvo is, how it works and a live demo with the real player.
- [What is Muvo](https://staging.muvo.es/en/what-is-muvo): capabilities in detail and why Muvo is different.
- [Pricing](https://staging.muvo.es/en/pricing): plans, credits, credit packs and calculator.
- [Help Center](https://staging.muvo.es/en/help): step-by-step guides.
- [Contact](https://staging.muvo.es/en/contact)
- [Careers](https://staging.muvo.es/en/careers)

## Help Center articles

- [Create your space](https://staging.muvo.es/en/help/create-your-space) (Getting started): Sign up without a password, create your museum, school or venue in Muvo and finish the guided first steps with a Zero plan and no card.
- [Your first audio guide in 10 minutes](https://staging.muvo.es/en/help/first-audio-guide) (Getting started): Create an artwork, write it in paragraphs, give it an AI voice, publish it and hear it on your phone by scanning its QR code.
- [Sign in to Muvo](https://staging.muvo.es/en/help/sign-in) (Getting started): Get into your panel with an email link, Google, Microsoft or LinkedIn, switch between your spaces and sign out on one device or all of them.
- [Add your logo, colour and space details](https://staging.muvo.es/en/help/brand-your-space) (Getting started): Give the audio guide your identity: upload your logos, pick your colour and typeface, add a cover and fill in the details visitors see in the player.
- [Create an artwork](https://staging.muvo.es/en/help/create-an-artwork) (Content and editor): Add a stop to your audio guide with its name, audio guide number, main image and fields, and see where each one shows in the visitor's player.
- [Write the text of an artwork in paragraphs](https://staging.muvo.es/en/help/write-in-paragraphs) (Content and editor): Write, split, merge and reorder the paragraphs of an artwork, stay within the character limit and know what happens to the audio when you edit.
- [Publish an artwork and manage its versions](https://staging.muvo.es/en/help/publish-and-versions) (Content and editor): Learn what visitors hear while you edit, what an artwork needs before publishing, how translations go out and how to go back to an earlier version.
- [Add extras below the player](https://staging.muvo.es/en/help/artwork-extras) (Content and editor): Add an image gallery, a video, a PDF, a link, a formatted text or related artworks below the player, order them and translate their texts.
- [Set up the fields of your artworks](https://staging.muvo.es/en/help/custom-fields) (Content and editor): Create the details every artwork has, such as artist, year or technique, choose which are featured or required, and see where visitors read them.
- [Create a tour with stops in a suggested order](https://staging.muvo.es/en/help/create-a-tour) (Content and editor): Build a tour from your published artworks, order its stops, add a welcome text and a duration, and give visitors one QR code to follow it.
- [Delete an artwork and recover it from the trash](https://staging.muvo.es/en/help/delete-and-restore-artworks) (Content and editor): Move artworks to the trash, recover them within 30 days and learn what happens to their QR code, audio and statistics when they are deleted for good.
- [Generate the AI voice of your texts](https://staging.muvo.es/en/help/generate-ai-voice) (Audio and voice): Voice your paragraphs with the AI voice, check the cost before confirming, regenerate what changed and listen to the whole artwork.
- [Record your own voice](https://staging.muvo.es/en/help/record-your-own-voice) (Audio and voice): Record the narration paragraph by paragraph in the browser, choose and edit your takes, and mix recordings with the AI voice at no credit cost.
- [Choose the voice of each language](https://staging.muvo.es/en/help/choose-voices) (Audio and voice): Pick the native AI voice each language of your space is read with, listen to the samples first and decide what to do with audio made with the old voice.
- [Add intonation to the AI voice](https://staging.muvo.es/en/help/intonation) (Audio and voice): Mark words the AI voice should read whispering, with excitement or as a quotation, without the marks ever showing in the visitor's text.
- [Add background music to your audio guide](https://staging.muvo.es/en/help/background-music) (Audio and voice): Choose a music track for your space, set its volume under the voice and hear it the way visitors will before they do.
- [Fix audio that is out of date](https://staging.muvo.es/en/help/out-of-date-audio) (Audio and voice): Understand why a paragraph's audio goes out of date, regenerate only what changed and know what visitors hear in the meantime.
- [Which languages does Muvo cover?](https://staging.muvo.es/en/help/languages-muvo-covers) (Languages and translation): Understand the three kinds of language in Muvo: the dashboard you work in, the visitor player interface and the languages your guides are voiced in.
- [Add or remove languages in your space](https://staging.muvo.es/en/help/add-or-remove-languages) (Languages and translation): Add the languages your audio guides are offered in, pick the main one, and deactivate or remove the ones you no longer need.
- [Translate an artwork with AI](https://staging.muvo.es/en/help/translate-with-ai) (Languages and translation): Translate the paragraphs of your artworks with AI, choose a faithful or adapted translation, see the cost first and review it before publishing.
- [Review and correct a translation](https://staging.muvo.es/en/help/review-translations) (Languages and translation): Check each translated paragraph next to its original, fix it by hand, handle out-of-date paragraphs and mark the language ready to publish.
- [Design and print QR signs in the sign studio](https://staging.muvo.es/en/help/print-qr-labels) (QR codes and printing): Design wall labels, labels and posters with your QR codes in several languages and print them as a PDF on A4, A3 or at the print shop.
- [Send your QR codes to your designer or print shop](https://staging.muvo.es/en/help/send-qr-files-to-your-designer) (QR codes and printing): Prepare a tidy, fully explained ZIP of your QR codes for a design team, print shop or laser workshop, and send it by email from Muvo in one click.
- [Give your QR codes your own style](https://staging.muvo.es/en/help/customize-your-qr-codes) (QR codes and printing): Change the colours and shapes of your QR codes and put your logo in the centre, check they still scan, and try it for free before unlocking it.
- [Download your QR codes](https://staging.muvo.es/en/help/download-qr-codes) (QR codes and printing): Download one QR code as SVG, PNG or PDF, and choose how to print many: ready-made signs, or the files for your designer or print shop.
- [Regenerate or swap a QR code](https://staging.muvo.es/en/help/regenerate-or-swap-qr) (QR codes and printing): Give a QR code a new address when the printed one must stop working, swap two codes printed the wrong way round, and know what visitors see.
- [How visitors listen to your audio guide](https://staging.muvo.es/en/help/how-visitors-listen) (Visitors and access): See what visitors do with their phone: scan a QR code, type a number or find you nearby, and use the player's controls, synced text and reading settings.
- [Which language visitors hear](https://staging.muvo.es/en/help/visitor-language) (Visitors and access): Learn how the player picks the language of each audio guide from the visitor's phone, when it falls back to your main language and how to change it.
- [Close your audio guide with access codes](https://staging.muvo.es/en/help/closed-mode-access-codes) (Visitors and access): Switch to closed mode so each visitor needs a 6-digit code, get or buy codes for your plan and print them as A4 sheets or thermal tickets.
- [Manage your access codes](https://staging.muvo.es/en/help/manage-access-codes) (Visitors and access): Get or buy batches of access codes, download only the unused ones, follow the state of each code, cancel a code and know when they expire.
- [Understand your statistics](https://staging.muvo.es/en/help/statistics) (Visitors and access): Read your visitors, listens, minutes and completion, see which artworks, tours, extras and languages work, and export it all to CSV.
- [How credits work](https://staging.muvo.es/en/help/how-credits-work) (Plans, credits and billing): Learn what credits pay for, what is free, how Muvo charges only for work that succeeds and where to check your balance and every movement.
- [Choose a plan for your space](https://staging.muvo.es/en/help/choose-a-plan) (Plans, credits and billing): Compare Zero, Premium and Ultra, upgrade or switch plans from the panel and know exactly what happens when you go back to Zero.
- [Buy a credit pack](https://staging.muvo.es/en/help/buy-credits) (Plans, credits and billing): Buy more credits for AI voice and AI translation by card, see when they reach your balance and know in which order Muvo spends them.
- [Download invoices and update your tax details](https://staging.muvo.es/en/help/invoices) (Plans, credits and billing): Find and download the VAT invoice of every payment, keep your organisation's tax details up to date and change the card in the Stripe portal.
- [Change or cancel your plan](https://staging.muvo.es/en/help/change-or-cancel-plan) (Plans, credits and billing): Switch between Premium and Ultra or monthly and yearly billing, cancel back to Zero and know when each change applies and what you keep.
- [Invite your team and choose their roles](https://staging.muvo.es/en/help/invite-your-team) (Team and account): Invite colleagues by email as administrators or editors, follow pending invitations, change roles and pause or remove access.
- [Manage your profile and notifications](https://staging.muvo.es/en/help/profile-and-notifications) (Team and account): Change your name, picture and panel language, read the notices in the bell and choose which of them you also get by email.
- [Check the activity log and close a space](https://staging.muvo.es/en/help/activity-log-and-closing) (Team and account): See who changed what and when in your space, filter the log by person or type, and understand what happens when you close the space.

## Legal

- [Legal notice](https://staging.muvo.es/en/legal/legal-notice) · [Privacy](https://staging.muvo.es/en/legal/privacy) · [Cookies](https://staging.muvo.es/en/legal/cookies) · [Terms for spaces](https://staging.muvo.es/en/legal/terms) · [Purchase terms for visitors](https://staging.muvo.es/en/legal/purchase-terms) · [Data processing agreement](https://staging.muvo.es/en/legal/dpa)

## Optional

- Spanish version of the website: https://staging.muvo.es/es
- Sitemap: https://staging.muvo.es/sitemap.xml